Choose the Right Support
for Your Restaurant
Flexible back-office support designed to keep your restaurant organised, compliant and running smoothly — without the cost of building a large internal team. From day-to-day administration to multi-site operations, ScaleDesk handles the work behind your restaurant so you can focus on your customers, staff and growth.
The Right Support at the Right Stage of Your Business
Running a hospitality business involves much more than serving great food.
Staff administration, rosters, payroll preparation, supplier invoices, compliance documents, reporting, POS platforms, maintenance and day-to-day administration can quickly take up valuable time.
ScaleDesk takes care of the work behind the scenes, giving restaurant owners and operators more time to focus on customers, staff and business growth.
Our packages provide a clear starting point, while our support can be tailored to suit your systems, locations and operational requirements.
PACKAGES
Choose the Right Support for Your Business
01
ESSENTIAL
Reliable Back-Office Support for Your Day-to-Day Operations
Our Essential package is designed for hospitality businesses that need reliable administrative support without the cost of adding another full-time team member.
What's Included :
✓ Staff administration & document management
✓ Timesheet preparation & payroll support
✓ Supplier invoice management & follow-ups
✓ Compliance document tracking
✓ Monthly business reporting
✓ General hospitality administration
✓ Ongoing back-office support
Best For
Single-location restaurants and small hospitality businesses that need help staying organised and reducing administrative workload.
$690 + GST / month
02
BUSINESS
More Operational Support for Growing Restaurants
Our Business package is designed for restaurants that have outgrown basic administration and need more hands-on support across their day-to-day operations.
Everything in Essential, Plus:
✓ Roster administration
✓ Payroll administration support
✓ Supplier & operational administration
✓ POS & restaurant platform support
✓ Delivery platform administration
✓ Weekly business reporting
✓ Maintenance & contractor coordination
✓ Recruitment administration
✓ Increased operational coordination
✓ Ongoing management support
Best For
Growing restaurants, busy venues and hospitality businesses with larger teams or increasing operational requirements.
$1,290 + GST / month
03
COMPLETE
Complete Back-Office Support for Businesses Ready to Scale
Our Complete package provides a higher level of centralised support for hospitality businesses managing multiple locations, expansion or more complex operations.
Everything in Business, Plus:
✓ Multi-site administration
✓ Advanced business reporting
✓ Centralised staff administration
✓ Centralised supplier administration
✓ Franchise administration support
✓ New restaurant opening support
✓ New store setup coordination
✓ Advanced operational coordination
✓ Priority support
✓ Ongoing back-office management
Best For
Multi-site restaurant groups, growing hospitality businesses, franchise operators and businesses preparing for expansion.
$1,990 + GST / month
COMPARE OUR SUPPORT PACKAGES
Not Sure Which Package is Right For You?
Our team can help identify the level of support that best matches your current operations, team size and growth plans.
Support Features
Staff Administration
Timesheet / Payroll Support
Supplier Administration
Business Reporting
Roster Administration
POS & Restaurant Platform Support
Delivery Platform Administration
Maintenance & Contractor
Recruitment Administration
Multi-Site Administration
New Store Setup Coordination
Priority Support
Essentials
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Monthly
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Business
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Weekly
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Complete
✓
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Advanced
✓
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WHAT MAKES SCALEDESK DIFFERENT?
We're Not Just Another Outsourcing Provider
Hospitality businesses don’t need more complicated systems or another generic outsourcing service.
They need people who understand how restaurants operate.
ScaleDesk provides practical back-office support designed around the realities of hospitality.
Hospitality Focused
We understand the fast-paced nature of restaurants and hospitality businesses.
Practical Support
We focus on getting the work done — not simply giving you another system to manage.
Flexible Solutions
Your business is different from the next. Our support can be adjusted around your requirements.
Built to Scale
As your business grows, your administrative and operational requirements grow with it. Our support grows with you.
Don't See Exactly What You Need?
Every restaurant operates differently.
You may need support with a specific area of your business rather than a complete package.
We can discuss a customised support solution based on:
✓ Number of locations
✓ Number of employees
✓ Current software & systems
✓ Operational requirements
✓ Administration workload
✓ Growth plans
✓ Specific areas where your team needs support
Tell Us What Your Business Needs
Speak with our team and we’ll help you identify the right level of support for your business.
HOW IT WORKS
Getting Started With ScaleDesk Is Simple
1.
Tell Us About Your Business
Complete our consultation form and tell us about your restaurant, locations, team and current challenges.
2.
We Understand Your Requirements
We’ll discuss your existing processes, systems and the areas where you need additional support.
3.
We Recommend the Right Package
Based on your requirements, we’ll recommend the most suitable support package or create a customised solution.
4.
We Start Supporting Your Business
Once everything is agreed, our team gets to work and becomes an extension of your business.
Choose the Support Your Business Actually Needs
You don't need to manage everything yourself.
Whether you need help with everyday administration, operational coordination or complete back-office management, ScaleDesk gives you access to practical hospitality support without the complexity of building a large internal team.
You run the restaurant. We support the operation behind it.
Frequently Asked Questions
Are the package prices fixed?
Our packages provide a clear starting point. Depending on your business requirements, services can be adjusted or customised.
Are the prices inclusive of GST?
No. All package prices are listed plus GST.
Can I change my package later?
Yes. Your business requirements can change as you grow. We can review your support requirements and adjust your package accordingly.
Do you support multiple restaurant locations?
Yes. Multi-site administration is included in our Complete package and can also be discussed as part of a customised solution.
Can ScaleDesk work with our existing software?
Yes. We can support your existing operational and administrative systems, subject to the software and services being used by your business.
Can I get only one specific service?
Yes. If you don’t require a full package, speak with our team about your specific requirements and we can discuss a customised solution.
Do you provide accounting and bookkeeping support?
Accounting and bookkeeping support can be included depending on your requirements and agreed scope of services.
What happens after I book a consultation?
Our team will contact you to understand your business, discuss your requirements and recommend the most suitable support solution.
Ready to Take Back Your Time?
Running a restaurant is already demanding enough.
Let ScaleDesk take care of the administration and operational work behind the scenes so you can focus on running, improving and growing your business.